1. For purchases made other than www.chauthandnagsan.in, please consult with the retailer where you purchased the product for their return & refund policy.
  2. Once you receive the products, you shall not be entitled to any refund. However, Chauth & Nagsan Wellness will only refund or replace the products if they are found to be faulty or damaged and purchased from our website.
  3. The return and refund are not applicable if the product doesn’t suit your skin type.

You shall be entitled to refund only in the event of the following circumstances:

  1. Products must be unopened and in the original condition.
  2. We should be communicated via Contact Us Form duly filled with all details within 7 days from original receipt of goods.
  3. You are responsible to return the product by yourself. Chauth & Nagsan Wellness do not have any facility to entertain the returns as all our products are dispatched through India Post.
  4. Your proof of purchase/order information must also be included in the return.

We canceling your order due to:

  1. Your delivery location following outside our designated delivery zones.
  2. Failure to contact you by phone or e-mail at the time of confirming the order booking

You cancel the order at the time of confirmation due to unavailability of the items you ordered at the time of booking. You shall be entitled to exchange your order only under the following circumstances:

  1. The purchase has been made via www.chauthandnagsan.in.
  2. We deliver the wrong products.
  3. Items missing from your order at the time of delivery.
  4. Orders where the packaging has been tampered or damaged.
  5. All refund amounts shall be credited to you via Paytm payments within 3-4 business days after we have received the returned product.